Chat with us, powered by LiveChat
To search, type in the appropriate phrase
Home Terms and conditions

Terms and conditions

There are two ways in which you and the seller can enter into a contract.

The buyer shall have the right, prior to the placing of the contract, to negotiate any contract with the seller, including any amendment to the terms and conditions below. These negotiations should be conducted in writing and addressed to the address of the Vendor (Veoli Botanica, Al. Stanów Zjednoczonych 61A, 04-028 Warszawa.).

If you choose not to enter into an agreement through individual negotiations, the following terms and conditions and applicable law shall apply.


§1 Definitions

  1. Personal Data Administrator:

Veoli Botanica Sp. z o. o.

Aleja Stanów Zjednoczonych 61A

04-028 Warszawa


NIP 1132907559. REGON 364166661.

2. Postal address — name of the person or the institution, location (in the case of a town divided into streets: street, number of the building, number of the appartment or of the flat; in the case of a town not divided into streets: name of the town and number of the property), postal code and city.

3. Warranty address:

Veoli Botanica Sp. z o. o.

Aleja Stanów Zjednoczonych 61A

04-028 Warszawa


4. Delivery Cost List – located at you will find a list of available delivery types and their costs.

5. Contact details:

Veoli Botanica Sp. z o. o.

Aleja Stanów Zjednoczonych 61A

04-028 Warszawa


6. Personal Data – any information relating to an identified or identifiable natural person. Information shall not be considered to be capable of identifying a person if it would require excessive costs, time or action.

7. Sensitive data — personal data containing information on racial or ethnic origin, political opinions, religious or philosophical beliefs, religious, party or trade union affiliation, as well as data on health status, genetic codes, addictions, sexual life, convictions, ruling of infliction of a punishment and criminal fines, as well as other decisions given in judicial or administrative proceedings.

8. Delivery – the type and date of the transport service, including the carrier and the cost mentioned in the delivery price list at

9. Proof of Purchase – Invoice, Bill or Receipt issued in accordance with the goods and Services Tax Act of March 11, 2004, as amended and other applicable laws.

10. Product Card – a single subpage of the store’s website that contains information about a single product.

11. Customer – an adult natural person with full legal capacity, a legal person or an organizational entity that does not have legal personality and has legal capacity to make a purchase from a Vendor directly related to his business or profession.

12. Civil Code — Civil Code Act of 23 April 1964 and subsequent amendments.

13. Code of good Practice – a set of rules of conduct, in particular ethical and professional standards, referred to in Art. 2(5) of the Law against unfair market practices of 23 August 2007, as amended.

14. Consumer – an adult natural person with full legal capacity making a purchase from a Vendor that is not directly related to his business or profession.

15. Shopping Cart – a list of products from the Store based on your selection.

16. Buyer – both Consumer and Customer.

17. Place of issue – the postal address or pick-up indicated on your order by you.

18. Time of issue – the moment when the buyer or the third party designated by him/her to take possession of the item.

19. ODR internet platform – an EU internet service based on Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 may 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC and available at

20. Payment – the method of payment for the subject matter of the contract and delivery listed at

No products in the cart.